Are bank holidays taken into account?

Yes, the skill takes into account any variations from your normal bin day during periods such as Christmas, Easter and other Bank Holidays throughout the year.

My bin day is wrong

Please contact us on [email protected] with your postcode and your correct bin day and we will check and update our system.

Setting your postcode

The device you are using the skill on (e.g. your Amazon Echo) needs to have a Waverley postcode set to be able to work out when your bin day is.

If Alexa tells you “you don’t have your postcode set” or “check the postcode in your Alexa app for this device is a valid Waverley postcode”, this can be done in the Settings for your device via the Alexa App.

On iOS:

  1. Open the Alexa app
  2. Tap on the Devices icon on the right hand side of the bottom menu
  3. Locate the device you are using e.g. your Echo device
  4. Scroll down and tap on the “Location” option
  5. Enter your Waverley address and postcode or ensure the postcode set is a valid Waverley postcode
  6. Click the “Save” link in the top top right of the screen
  7. Try using the skill again

If the postcode you have set is a valid Waverley postcode but are still having problems:

  • Double check you have set the postcode on the correct device that you are currently using. Most people have more than one Echo or other Alexa device.
  • Contact us with your postcode so we can check we have it in our system on [email protected]

Setting permissions

The skill needs to access your postcode in order to check that you live in Waverley and to then work out when your bin day is.

If Alexa asks you to “enable location permissions”, this can be done in the Settings for the skill via the Alexa App.

On iOS:

  1. Open the Alexa app
  2. Open the menu by tapping the three horizontal lines in top left corner
  3. In the menu, tap on “Skills & Games”
  4. Tap on the “Your Skills” tab
  5. Locate and open the “Waverley Bins: skill by tapping on it
  6. Tap the “SETTINGS” button
  7. Tap the “Manage Settings” link
  8. Tap the box next to “Device Country and Postcode” so it is ticked
  9. Tap the “SAVE SETTINGS” button
  10. Try using the skill again

Note: we only access your postcode and no other personally identifiable information. We only use you postcode for the purposes of working out your bin day. You can revoke permissions to the skill at any time by following the steps above or by removing the skill.

How to use the skill

You can ask Alexa for your next bin day or when a particular colour bin will be collected. For example, try:

Alexa, ask Waverley Bins for my next bin day.

Alexa will tell you when your next bin day is and what colour bin will be collected.

Alexa, ask Waverley Bins when my blue bin will be emptied.

Alexa will tell you when your blue recycling bin is being collected.

Alexa, ask Waverley Bins when my black bin will be emptied.

Alexa will tell you when your black recycling bin is being collected.

Getting started

To get started with the Waverley Bins Alexa skill, you first need to enable the skill and give it Alexa permission to use your postcode by following these steps:

  1. Visit the Alexa Skill Store
  2. Log into your Alexa/Amazon account if not already logged in
  3. Tap the “ENABLE TO USE” button
  4. On the Skill Permissions screen, the option “Device Country and Postcode” should already be ticked. If it isn’t, tick the box.
  5. Tape the “SAVE SETTINGS” button
  6. Try saying:

Alexa, ask Waverley Bins for my next bin day.