In-house UK support team, Birmingham Mon–Fri 9am–5pm 24/7 Critical Care for urgent outages
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Birmingham-based · Serving UK businesses

Phones, IT and broadband for businesses that can’t afford downtime

Trusted by care homes, medical practices and growing SMEs. One in-house UK team looks after your phones, IT support, connectivity and cyber security, at honest, fixed monthly prices.

Certified, accredited & partnered with

ISO 9001 and ISO 27001 certified Cyber Essentials certified Microsoft Partner Openreach CityFibre Vodafone Business O2 Business
Critical Care · 24/7/365

24/7 support, built in. Not bolted on.

When a care home loses its phones at 2am, or a practice can’t get online before morning surgery, waiting for office hours isn’t an option. Many providers charge a hefty premium for out-of-hours cover. For customers who need it, we build round-the-clock Critical Care into their service.

  • 24/7/365UK phone hotline, nights, weekends and bank holidays
  • Our engineersstraight through to our own experienced team, not a call centre
  • Built innot an expensive add-on for customers who need it

We’re on call for

  • Complete loss of phone serviceLandlines or VoIP down and calls not getting through.
  • Total internet outagesEmail, cloud systems and online services unreachable.
  • Major network failuresCore equipment down, disrupting your whole site.
  • Security incidentsUrgent help to isolate and resolve threats to your telecoms.

Answered day or night by our UK-based team, 365 days a year.

Don’t just take our word for it

Real customers, real results

“The team at Spoke have been amazing; they are always on hand to support us with any issues or queries we have and work to quickly rectify issues if they arise or offer solutions. That said, we rarely have any issues and the services delivered are reliable and effective.”
Sarah CraneBhandal Dental Practice Read the case study →
26 yearsof B2B telecoms and IT experience in the team
24/7/365Critical Care phone support for urgent outages
UK-basedin-house support team, based in Birmingham
ISO 27001certified, plus ISO 9001 and Cyber Essentials
15–40%typical saving
Beat My Bill

Think you’re overpaying? Send us your last two bills.

A specialist will compare them line by line. If we can’t beat them, you’ll still get a free written Bill Health Check.

Signature Awards 2024 table at the Birmingham ceremony
Start-up of the Year, Signature Awards 2024
Why Spoke

The telecoms and IT company that talks

We’re a Birmingham team with decades of industry experience. We take the time to understand how your business works, then tailor phones, connectivity and IT around it.

  • Fanatical customer serviceSpeak to specialists who pick up the phone, not automated loops.
  • Seamless, free onboardingKeep your numbers. We plan the switch to avoid downtime.
  • Competence and integrityITIL and PRINCE2-certified, and we stand by everything we say.
Meet the team